Business Operations

How Smart Thermostats Have Reinvented Hotel Operations

IoT has already begun reshaping every industry, and hotel management are one of the earliest industries to adopt IoT technology.

Many hotels today use IoT devices, such as smart thermostats, automated door locks and voice assistants with an aim to amplify their guest experience.

Smart thermostats are becoming increasingly popular amongst the hospitality vertical since they not only can drive guest experience but help save on cost too.

Using smart thermostats that are specifically designed for the hospitality industry and can be connected with smartphones, offer better energy management and guest experience.

While a hotel’s main metric is profit, installing hotel smart thermostats will lower energy costs and customer complaints, improves guest retention and increases positive reviews. Let us dig into how you can reinvent your hotel operations with smart thermostats.

Smart Room Automation

Advanced thermostats turn your room into the smart room by allowing your guests to control everything from the palm of their hand.

Both staff and users can control room heating and cooling with a dedicated app from their space without having to move physically. Even if your guest forgets to turn off the heater or AC, your staff can control.  

More Personalized Experience

Offering personalized guest experience is the key to earning guest loyalty. Smart thermostats can also be used to provide a smart experience to your guests, by allowing them to control room temperature through their smartphone.

With a few taps, the smartphone can mimic a hotel’s room system to make guests feel at home. The apps analyze the user interaction with the equipment and provide suggestions to enhance their experience.

Reduce Room Costs

With smart IoT-based thermostats, you can determine when your guests leave the room, so you can turn down the temperature and set the temperature again to their suitable level when they return.

This can help you discover unnecessary energy waste as well as identify potential maintenance issues, such as the air conditioner not functioning the way it used to. Smart thermostats can help greatly reduce the utility expenses associated with each room.

Aids in Predictive Maintenance

Regular preventive maintenance has always been a standard in the hotel industry, which helps in prolonging equipment life and decreasing guest complaints.

Predictive maintenance is a standard that allows you to predict when your device might fail and how to prevent the fault from happening.

IoT-based sensors used in smart thermostats can be used to detect the problem. For instance, if the temperature in a room is higher than other rooms even though the AC is on, this could signal a problem with the AC.

Conclusion

Saving energy and driving guest experience are the primary benefits of a smart thermostat.

Energy savings means reducing the overhead cost, which adds to the hotel’s bottom line, and better guest experience means gaining customer trust and improving customer retention.

By implementing smart thermostats, all hotels can experience a huge return on investment as well as deliver a brilliant experience to their guests.   

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