Just hearing the word “automation” may spark images of robots replacing human workers in your mind, as manual operations are replaced with robotics and automated processes.
While it’s true that technology is reshaping the way we work, it shouldn’t eliminate employment at all. Instead, automation is offering significant advantages for businesses of different sizes.
The main objective of the business process automation (BPA) is using technology to automate everyday tasks that are irreplaceable parts of the business.
Automating business processes will provide massive benefits in the workflow of any company, but before we discuss the advantages of BPA, let’s explain and understand the process better.
The Business Process Automation Explained
Business Process Automation is a process of using automation with the help of technology and other means to help companies operate more seamlessly.
Even though the whole process is highly sophisticated and “latest” technology, the idea of business automation is older than 100 years as Henry Ford came up with a moving assembly line to manufacture his vehicles more efficiently.
A century later, from robotic manufacturing up to using artificial intelligence, BPA is a considerable part of the tools used to improve businesses around the world regularly.
By definition, BPA is a process of managing information, data, and procedures to reduce resources, costs, and investment. It’s designed to make businesses more productive and help stabilize the organization’s long-term efficiency.
With the help of tech-based tools, in most cases, software applications, processes are automated so that fewer resources are dedicated to creating these things happen manually.
Prolifics conducted a survey that clearly shows that BPA is the fastest-growing software category in the world with a strong tendency to continue its growth.
BPA is known to deliver up to a staggering 400% ROI because it dramatically helps businesses to cut unnecessary costs across a variety of industries.
It may be hard to see the point in investing in such a complex system without a basic view of what the system will bring to the workflow and automation process in your company.
As we explained what Business Proces Automation means, in the following part, we are going to discuss five of the key advantages that BPA offers.
Of course, the most apparent advantage of BPA is higher productivity. With the automation of business processes and workflows, the amount of time your employees will need to complete specific tasks is going to be greatly decreased.
The automation process handles monotonous and tiresome tasks such as reports generation, website analysis, or bill payments.
The company employees can be allocated more effectively when they are no longer needed for functions that have now have been automated through BPA.
Instead, they can now be dedicated to other company things that will generate more revenue and drive innovation in the company.
Business Process Automation also reduces the risk of errors in crucial procedures. You can also automate processes that help you back-up data at a fixed frequency.
The BPA is beneficial with data because the automation process can be developed to deal with different data differently.
Better Customer Service
Superior customer service is the key byproduct of business process automation.
As customer’s happiness is a proper way to measure the success of a business, with the implementation of BPA, customers will receive more accuracy and consistency of your workforce since the employees will have the time needed to make that happen.
BPA effectively reduces the risk of human error within the entire business structure as well.
Every action on behalf of your company that is going to be automated is going to happen identically every time with absolutely no chance for any error.
Customers that rely on your company will not be subject to the consequences of such mistakes, and your company is not going to be subject to the price of fixing those mistakes.
BPA Saves Money
In the battle of constant improvement in processes to gain competitive advantage, automation can considerably reduce the cost of resources.
Pretty much, BPA can be used to automate every process that doesn’t require logical thinking, and every process related to paper can be automated through BPA.
As humans are prone to making mistakes, the cost of rectifying those mistakes causes companies to lose hundreds of thousands of dollars each year to fix them.
Sometimes, even the smallest mistake can have a considerable impact on the company. Automating can substantially improve the two must-haves of any modern business: accuracy and efficiency.
One of the significant advantages of BPA is implementing governance in businesses. The good thing about automated processes is that there is always a trail of documents that it generates along the way.
It’s always easier to see who carried out what procedure and when. Bosses and managers have an easier time to govern each project and speed up the process of assigning tasks.
The project manager will be able to monitor the tasks using a single interface and delegate accordingly. Processes that are automated streamline the workflow and guarantee reliability and consistency.
Increased Transparency In The Company
Another useful benefit of BPA is that it increases the level of communication in the entire enterprise.
As automated systems provide a visual and organized space where everyone involved will be able to view the same information and track progress, communication will be as streamlined as it gets.
When work tasks are assigned manually or through phone calls and emails, the operation’s crucial details can be lost, and instructions can be misunderstood.
On the other hand, when everything is housed in one place and is fully automated, such events will occur way less frequently. The most important information will be kept up-to-date automatically and guaranteed that everyone who needs access to them will have it.
A superior level of communication within the company will help your business to become more collaborative and keep everyone on the same page.
It will also allow the manager in charge to know where everyone is at with their specific tasks and ensure that problems are addressed as soon as they emerge.