7 Tips for Business Continuity During COVID-19

This pandemic may be altering your business practices. If your business is going to survive Covid19, you will want to prepare a virtual workforce. You will benefit from an effective communication hub and a VPS (Virtual Service Provider) that can be depended on. Your customers will appreciate knowing that you have a continuity plan. You may be doing some of these things already.

Transitioning To A Virtual Workforce

  • Provide a remote worksite policy that includes work expectations, safeguarding passwords and sensitive information, safety procedures, and a plan of action that should be readily available.
  • You will need information about the devices employees will be using to access corporate data. Some employees will need access to more files than others.
  • A flexible number needs to be chosen for the percentage of your employees who can work from home.
  • Provide your employees with a VPN (Virtual Private Network) to avoid the use of public services.
  • Remind your employees that they will need a secure work area with no visible passwords or open sensitive information.
  • Provide guest wifi so that unauthorized visitors will not see your protected data.

Create A Virtual Communication Center

Microsoft provides a feature called Remote Desktop.  To use the Remote Desktop from a Windows computer.

  • Click the start button.
  • Click the word run.
  • Type “mstsc” and press enter.
  • Next to computer: Type in the IP address of your server.
  • Click connect.
  • You should see the Windows login prompt.

Now your employees should be able to access the same information from their computers that they had access to when they worked on site.

Check With Your Host Provider To Be Sure Your Website Is Ready

Request more capacity from your VPS hosting provider before you expect an increase of traffic. You may have to work out an agreement with your VPS to increase resources as needed. Don’t run at high capacity continually because even the best server’s resources could be minimalized.

Use a CDN. (Content Delivery Network) This allows your customers to quickly load static elements provided by your site from a server closer to them and protect your server from traffic spikes. A CDN will increase your site’s speed and made it easier to use. Systems sometimes fail so you should also use a load balancer toll that will allow you to utilize multiple servers where traffic is split at your discretion.

Compress Your Data When It Is Safe To Do So

Store your files, especially images, in small formats that can easily be downloaded by your visitors. Leverage caching plug-ins like WPS Super Cache or W3 Total Cache (by PHP and MYSQL) will deliver pages and posts as static files and greatly increase your servers’ ability to manage your traffic. Test your settings. Compression can cause problems if not configured correctly.

Scan and Study Your System

A good way to be prepared for traffic spikes is to have a system prepared ahead of time to warn you. Learn how and where visitors access your page. Use a real-time monitoring system and regularly check for backed up traffic. Keep records of high traffic days, times, and months. You will benefit from the patterns you may find. Any problem or concerns that you notice need immediate attention.

Keep Customers Informed And Reassure Them That You Have A Continuity Plan

During this pandemic, more people than ever are using online services. A few minutes of your time and personal contact can be very important. Keep customers informed of changes, especially of positive ones, and address the temporary effects of CoVid19.

Maintain What Your Customers Are Returning For

Getting prepared for doing most of your business online and then maintaining it will increase your workload. You may want to delegate some of it. Keep your website updated and moving. Whatever you were doing before the huge increase in traffic flow must have been working very well for your business.