Digital transformation consists in transforming business models, optimisation of processes occurring in companies and creating a digital working environment.
It’s aimed at improving the effectiveness of enterprises’ functioning, decreasing costs of management thereof and improving the flow of information and documents, as well as workflow inside the organisation.
Digital Process Automation is an important tool participating in the digital transformation of companies.
What is Digital Process Automation and what function does it perform?
Digital Process Automation is a very important tool participating in the companies’ digital transformation. Digitalisation of enterprises’ functioning is aimed at increasing the effectiveness and efficiency of functioning thereof and reducing costs of the activity.
Implementation of the Digital Process Automation, being a kind of a continuation of Business Process Automation (BPA).
It effectively supports enterprises and organizations wishing to move with the times and successively reinforce their positions in the industry.
The Digital Process Automation’s functioning is based on the digitalisation of a process and related documentation, which allows automatization of transferring both.
Tasks and information, data, as well as digital versions of documents among particular process participants.
Implementation and active use thereof allow improvement of the flow of information and functioning of the whole enterprise by ensuring swift and safe access to the newest data and binding guidelines by authorized persons.
Digital Process Automation Using It in Practice
Implementation of the new process requires accurate specification of particular steps that must be taken in order for the process to achieve the pre-set result.
However, with time business processes undergo changes and are modified with regard to new needs and requirements of the company implementing them.
Implementation of changes is significantly facilitated by software used for business process automation, a kind of continuation and evolution of which is, in fact, Digital Process Automation.
Many of the daily processes occurring in companies can be successfully automated and Digital Process Automation can be, in practice, used by company departments such as sales, marketing, production, administration, and customer service.
Steering in-house processes via software allows introducing changes in real time.
This enables faster and more effective implementation of new rules or policies and implementation of more effective, optimized processes, which are better adjusted to the current needs of the enterprise.
High-performance systems for business have both, automatization of tasks and optimization of the workflow (flow of tasks and information) at a company.
Due to the use thereof, particular changes to the process are documented and the course thereof is updated for all participants, who can continue working according to new, updated rules.
Thus, processes always function and are executed in compliance with the currently binding assumptions, requirements, or guidelines (including, among others, legal regulations).
This has a positive impact on the effectiveness and efficiency of the work of the whole organization.
Digital process automation and its most important advantages
DPA is executed via special IT systems which usually take on a form of one platform developed with regard to the functionality and used for effective and efficient business process management.
Implementation thereof provides persons using Digital Process Automation with numerous measurable advantages.
The first and most important of them being supporting the organisation in the implementation of business process automation and improvement of general effectiveness, efficiency and productivity of the enterprise.
Furthermore, due to DPA, companies can significantly accelerate the time of launching new products and services, which has a positive impact on their development as it allows obtaining and maintaining a high position in the industry.
Moreover, due to Digital Process Automation the company obtains the insight into all in-house processes and data, which are better visible and more transparent.
Whereas, the automation of numerous manual activities previously performed by employees brings a significant reduction of time, saving funds, and eliminating the risk of making mistakes.
What’s more, DPA allows the more accurate and precise performance of tasks comprising many steps and increases the effectiveness of processes by eliminating the risk of omission or performance in incorrect order of some of the important steps thereof.
Digital Process Automation also reduces the probability of misplacing or losing documentation important from the point of view of the enterprise and allows all persons participating in a given process to be up-to-date with changes introduced to the workflow.
It allows the team to more quickly and more effectively perform particular duties and brings the company closer to the achievement of significant business objectives.
Effective workflow management and automation of particular elements thereof also improve the customer service quality, giving employees more time to both, improve offered products and services, have interactions with customers and to meet their expectations.