House and Home

What To Look For In A Plumbing Company

The plumbing trade is a noble profession.  It is a skilled trades job that is built on a foundation of trust between the plumber and homeowner.  The homeowner requires some specific work to be done on their home that, if not done properly, will cause major disruption.  The role of the plumber is to apply their technical knowledge to solve a homeowner’s drainage or sewage issues.  These issues are often of an urgent nature – something suddenly breaks and a plumber is called to remedy the situation, or a new reno is almost done and the plumber has to come in and do their work in a tight time frame.

No matter the situation, a homeowner needs to know what to look for in a plumbing company.  They need to be able to trust their plumber to do a job to the best of their abilities.  A good example of a trustworthy company in the Toronto area is Mister Plumber.  While the plumbing profession has a great reputation for honoring a contract, there are always going to be companies out there that seem too good to be true.

Steps To Finding The Right Plumbing Company

The first thing a homeowner should do is look into the background of a company and go by friend’s recommendations wherever possible before anything else.  Here are a few things.  After the field has been narrowed down a bit, here are some other factors to consider:

Need To Be Licensed – Plumbing is not something that can be faked, which is why most provinces have a training program or exam that must be passed to get a plumbing licence.  It’s always good to ask the plumber about their training: where it was, how long it was, and how long ago.

Age  – Experience is a major plus in the industry.  If it’s a new company, there are a few risks to be aware of for sure.  The tricky thing with plumbing is that every home has a different set-up and a new plumber might be stumped by what they see for the first time.  Chances are far better that an experienced plumber will have seen the situation before and know what to do.

Be Bonded and Insured – This is one of those noble professional things that some plumbers might think they can skip over.  They can’t, as long as informed customers know to ask about it at least.  The insurance will cover the costs of damages caused by the plumber in the course of their work or afterwards.  However, it does not cover all damages that may occur in the long-term.

This is where a surety bond comes in.  A surety bond covers the rest of the potential risk that insurance will not.  This is an important consideration because, after all, the potential for structural damage is relatively high if the plumbing work has not been well done.  It is best to work with a plumber that has both liability insurance and a Surety bond.

Price Matters – Go for a plumbing company that offers competitive rates, maybe even a little bit more than average.  It all depends on the other factors mentioned above, but, in the end, paying extra for professional excellence will save money in the long run.