Having a mobile presence is imperative for almost every business. Some do so to capture the attention of their customers, who spend time on their smartphones – such as fashion retailers.
Others have a mobile presence so customers can stay in the loop and then may consider them when the time comes for making a purchase – such as coffee shops and supermarkets.
While there are those that have moved to mobile platforms to ensure they are at the forefront of their industry and don’t miss out by failing to offer what customers might want. How does the online casino show how powerful mobile is?
The online casino industry has moved away from its desktop roots and is firmly positioning itself as a mobile activity. This shows the importance of mobile.
It has transformed how customers engage with an existing industry and has meant that companies operating in the industry have adapted to how they deliver their services and products to customers.
Many of the operators in the industry are ensuring that they are equipped for the customers who opt for mobile over desktop.
The mobile-friendly platform at Mr Green incorporates the best range of their online casino titles – including live casino games, online table games, and slots.
This reflects the desktop site’s offering and means that customers have more choice in how they engage with the site.
In optimizing the site for mobile use, they have ensured that the titles on offer are reflective of the range of developers including Microgaming, NetEnt, Yggdrasil, and Play’n GO.
A strong mobile offering is one that also includes the games with which players want to engage from some of the most respected developers in the industry.
Some online casino sites also offer a specially developed app. Aimed specifically at a mobile audience, the app helps cultivate loyalty and builds a relationship between the customer and the site.
Not all businesses need an app, but those which utilize one can better understand their customer and tailor their offering specifically to specific customers.
However, while mobile may be important for some industries and audiences, not everyone wants to engage through it. So, there shouldn’t be a push for mobile services to the detriment of ensuring the desktop site works well.
While mobile gaming might make up more than half of all gaming revenue, that still means that a significant number of customers want to engage with the desktop site.
Many businesses are ensuring that while they are developing a mobile arm, they are keeping their desktop – and in some cases print and other physical aspects of the business – afloat.
Mobile may represent a new audience and new customer base, but it doesn’t have to eat into the existing one.
The online casino industry is traditionally based on desktop. So, it shows the power of mobile and the future of smartphone engagement that it has moved to mobile.
Many operators have also ensured that their desktop site is still reflecting the latest developments in the industry so the site can use a two-pronged approach.