There are probably as many kinds of help desks as there are companies. The typical help desk, is there is such a thing, is a specially designed resource that managers create for the purpose of providing answers and information to customers. All the information pertains to the organization’s services and products. In most cases, these […]
There are so many benefits to businesses and retailers creating a customers rewards program. The idea of these programs really started taking hold in the 1980s, particularly as airlines wanted to give their frequent fliers special rewards that would incentivize them for their loyalty. Since that time, customer loyalty programs have grown, and they’re used […]