Linked In
August 24, 2018
Outbound sales isn’t dead. In fact, it’s far from being dead. While your inbound sales techniques may be generating leads, it may not be producing enough or the right kind of leads to increase revenue and grow your business. Your business needs new customers, and you …
People don’t buy a product or service just because it’s cheap or has flashy features. While these reasons might contribute to their purchase decision, they ultimately purchase a product because it solves a problem. Don’t have time to eat an expensive sit-down meal? Grab food at …
Wealth Creation
August 10, 2018
If you’ve followed Marisa’s journey with Frozen Outdoor, as well as how—and why—the company implemented omnichannel customer service, then you might be wondering: what’s it like for agents on the front lines? After all, transforming the customer experience requires not only thinking about the end-user experience, …
4 Reasons Technology is The Key to Personalized Customer Service- A company’s customer service department is an essential function. These employees help maintain your company’s relationships with its customers, and without customer loyalty, a business may flounder. Fortunately, technology is starting to play a larger role …
